Online Employee Handbooks

Start building your employee handbook today. Keep employees informed, engaged and updated. 

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Right Information

Ensure employees can quickly find the information they need.

Right Time

Ensure employees have the most current information available at the time they need it.

Right Place

Ensure employees can access information wherever they may be.

Build Your employee handbook

Ensure it's used - Make it easy

Our user friendly document management system is ideal for building employee handbooks. You can apply as much or as little formal control over change as required. It’s easy to use, and works in a web browser requiring little to no training for most end users.

Do more, faster, with less overhead

We can have you up and running in a demo environment in no time, see for yourself how easy it is to organize and manage all of the information you need to communicate to employees, without a huge learning curve.

Engage and improve

Keep employees informed and engaged, demonstrate that you value their feedback and input by using it to improve the content.

Employee Handbook on a network drive?

Do you already have your policies stored on a network drive, no easy way to track who reads them and when? no easy way for employees to suggest change? no idea if people are actually using your handbook? we can help. Our solution works with many types of files, no need to copy and paste into a content management system, use the tools you use today.

Master Distribution and Access

Ensure the right information is available when it’s required. Specialize information based on geographic location or other differences.  

Manage Reviews with ease

Ensure the information in your employee handbook is kept current and accurate by regularly reviewing as and when required.

Your handbook, your content, Your structure

In many cases there aren’t hard and fast rules about what an employee handbook should cover, there are many areas of employment that are most definitely covered by regulation, legislation or agreements with trade unions and workers’ councils around the world. 

Differences imposed by legislative requirements and regulation aside, no two organisations are the same, they come in many shapes and sizes, operating in many locations each with their own unique or individual requirements.

One thing that is certain is the information a lot of businesses need to consider, and employees need to be aware of, is wide in scope, varies greatly based on several independent factors and almost all of it is subject to periodic change.

Keeping on top of all this information can be difficult, especially as a company grows in size and the responsibility and expertise for those differing areas is dispersed far and wide across the business.

Employee Handbook Policies

Let’s consider a small subset of information that might go into an employee handbook. A good starting point for any employee handbook would be policies around employee rights and obligations. These policies lay out the expectations on both the employer and employee side of a relationship, enabling mutual understanding.

What exactly is a policy?

A very simple definition would be a set of guidelines, plans or ideas used as a basis for making decisions.

In some cases the aim of a policy can be to inform, in other cases the aim of the policy can be to demonstrate compliance with legal requirements. In many cases the aim of the policy can be used to differentiate and show how a company exceeds legal requirements in certain areas for the benefits of employees. One thing they do for certain is ensure consistency, conversely, not having a policy in place means there are no consistent guidelines for people to follow.

What policies should you put into your employee handbook?

That really depends on the type of organisation you have, the country and/or state in which your business operates, and the unique aspects of your business or organisation.

There are of course some sensible policies to consider, and many of these can be placed under broad headings (or in our solution, sections). There is no right or wrong way to organise information, what is important is that the information exists, that it’s easy for employees to find the information, and that the information is up to date.

Common Policies

As an example, consider health and safety policies. Policies here might include policies on mental health and stress management, policies on prolonged periods of work, or lone working policies, i.e. working alone outside of normal hours when a workplace is less populated.

Similarly a health and safety policy section could include polices on alcohol & drug use (prescription and non-prescription), mandatory drug testing, fatigue management, and even workplace evacuation, and this is just an example of one type of section (policies) of an employee handbook.

An employee might be required to fill out certain forms, or follow certain procedures based on the information within policies, so other types of section could be procedures, forms, whatever is required. In this way you might have health and safety policies that lay out expectation and understanding, health and safety procedures that set out in detail how to accomplish certain goals, and health and safety forms used to record certain information, all of which could find a home in an employee handbook.

Family Friendly Policies

  • Compassionate Leave Policy
    What help employees can expect if an immediate family member suffers a serious injury or death, what allowance is provided for funeral attendance. What constitutes an immediate family member?
  • Emergency Leave for Care of Dependents.
    What circumstances constitute an emergency, who the dependants are, what the employees rights are.
  • Parental Leave Policy
    The rights of parents, if applicable, to take time of work to look after or make arrangements for the care and welfare of their children. Who is entitled, when they are entitled along with a definition of the entitlement they have.
  • Time off for medical appointments.
    What is expected, should staff try to make appointments in their own time, what is a reasonable amount of time, what evidence is required to confirm an appointment exists. What if any of the entitlements are considered contractual.
  • Maternity Policy
    What notifications are required, what special provisions are made around health and safety for expectant employees, notice periods, statutory entitlements and beyond. Keeping in touch during maternity and so on.
  • Paternity Policy
    Rights to accompany to appointments, statutory entitlements, how the intention to take paternity leave should be performed, what is paid and unpaid.

More General Policies

  • Dress Code
    What you expect in the workplace, what is acceptable, is this dictated by the environment and type of workplace, most businesses have a mix of environment from the office to a workshop to a retail premise. Staff may face customers, they may not.
  • Conflict of interest
    Having a definition of what constitutes a conflict of interest is a reasonable start, along with some guidance or instruction about what an employee should do when faced with such a conflict.
  • Whistleblowing
    What should an employee do when faced with knowledge of illegal or dangerous activity, bribery, corruption and so on. If an employee has serious safety concerns about a particular process, how can they make this known without detriment to their ongoing employment. Where should they go, who should they tell, how should they inform such events?
  • Employee relationships
    Employees often form close personal relationships with colleagues, clients and customers. This policy should cover acceptable behaviour, expectations around conduct, whether any notification is required, what the consequences of preferential treatment based on relationships might mean.
  • Bullying and Harassment
    What constitutes harassment or bullying, there are legal grounds in many countries on the basis of gender, religion and so on. How to raise a complaint informally and formally. What are the consequences, how will complaints be handled. What can be expected by way of confidentiality. Who is responsible for resolution.

Holidays and paid time off

  • Holidays
    Holiday, leave or vacation entitlements, how they accrue and the process to request that time off. How conflicts with regard to minimum staffing levels are resolved, or special holidays and contention for time off.
  • Sick Leave
    What the entitlement is, how it’s validated, any limits and conditions that apply, and how those limits are calculated over specific periods. Information on suspected abuse of sick leave.
  • Jury Service/Military Service
    Sometimes the government has requirements on citizens that mean they are unable to attend work. Things such as territorial or military reserve training, jury service, or even attending court as a witness. It’s useful to have policies around all of these in place.

Disciplinary and Grievance

  • Disciplinary matters
    How a disciplinary process is initiated, the stages of that process, verbal vs written warnings along with possible outcomes, right to representation.

Performance Management & Development

  • Performance Management
    How you measure an employee’s performance, what regular reviews are carried out, what actions plans are agreed, what they can expect and when.
  • Training and Development
    How can employees improve their knowledge in order to enhance their career, do you offer subsidised training, or training grants and/or loans. Are there any conditions attached to training provided (for example being bonded to the company for a set length of time after training, what are the consequences of an early exit).

Benefits and Perks

In many cases companies have discounts in place for employees or schemes open to them to help with things like a one off expensive purchase. Some companies offer low cost loans to employees to purchase season tickets for rail travel, others offer facilities for discounts at shops or restaurants, or more general schemes.

  • Employee discounts – whether it’s subsidised meals in the staff restaurant, private health insurance or discounts at the local cinema, its useful to put all of this information in an employee handbook so staff are aware of the benefits they receive, and how to take advantage of them.
  • Company Car
    If a company car is provided what else is included, servicing, fuel, are there are limitations on what the car can be used for or conditions on mileage, any additional behavioural expectations whilst driving a company car.
  • Company Laptops and Phones.
    What is provided, how it should be looked after and maintained, what to do if the equipment is stolen or lost, how replacements are issued.
  • Parking
    Some workplaces have limited parking, some have no issue at all with parking. Explain if and how spaces are allocated, what the conditions on that parking are (can it be used for personal use outside working hours if in a city centre for example).

Frequently asked questions

Most frequent questions and answers about our employee handbook solution

Can you write my policies for me

No, we offer a solution that allows you to organise, manage, review and control documentation in addition to providing access to those that need to refer to it. The information within that documentation is specific to you and your company or organisation and requirements vary from business to business and by country.

Do I need to use a special authoring tool ?

Not at all, we work with existing document formats, meaning you can create your policies, procedures and forms using the software you know understand and have invested in. We help you organise, deliver and maintain that information.

Can you Provide me with templates ?

No, we don’t offer template policies, there is an entire marketplace that does. If you deem them suitable, then there is nothing to stop you using those templates as a basis for your policies or procedures. We would always advise you seek legal advice rather than simply take a stock template and hope it fits the bill. 

Can you set my handbook up for me?

If you have the content, and some idea of how you want it organising, then our professional services team would be happy to provide you with a quotation.

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